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PickedUpUK receptionist desk

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Checked 4 November 2026 · call quality not yet tested

Moneypenny

A UK answering company. The AI receptionist page says you keep your number, shows public demo lines, and prices the service as from £49 a month, then a quote. No call allowance is published. We have not scored a call.

UK number

Yes

The AI receptionist page says there is no need to change your number: they provide a number to divert to when you go live. The same page publishes 0330 demo lines and describes the service as 100% UK-based.

Keep an existing number: their page says yes.

Source, checked 4 November 2026: “There's no need to change a thing. Keep your number on your website, socials — we'll simply provide you with a number to divert your calls to at the point of live.”

Published price

Table line: £49/mo · allowance not published · overage not published. Figures are the vendor's currency. Nothing here is a bill we have been sent.

  • AI Receptionist

    £49 a month · allowance not published

    Visible copy says get started from £49 a month. The FAQ says the price is built around what you need and to talk to them, and that the AI is often up to 65% less than their people-first answering. No minute or call allowance is published. A schema.org Offer in the page source lists 25 GBP a month. We do not treat that hidden figure as the price.

    Source, checked 4 November 2026: “Get started from £49 a month. How much does your AI Receptionist cost? Our pricing is built around what you need, so the best next step is to talk to us.”

Illustration, not a score

150 calls. Minute-priced plans use our assumption of 3 minutes each. Call-priced plans use 150 calls and ignore that assumption. Setup fees are left out. This does not change the public-facts number.

  • AI Receptionist: not calculated. The page does not publish both an allowance and an overage we can apply. 150 calls. Where the plan is priced in minutes, we assume 3 minutes each (450 minutes). That duration is ours, not the vendor's. Setup fees are left out.

Trial and lines you can ring

You can ring their industry demo lines without an account. The page says that after the demo they will be in touch. Starting a line for your own firm is a quote form. We did not see a no-card trial of your own receptionist.

Source, checked 4 November 2026: “Talk with our General Business AI Receptionist. 0330 470 1243. After your demo, we'll be in touch to explore how we can support you.”

  • 0330 470 1243 · public demo

    Their general-business demo. The page asks you to call as a potential member of an independent gym. Not a plumbing or dental script, and not ours.

  • 0330 470 0739 · public demo

    Their automotive demo: MOTs, servicing, and sales enquiries, on their script.

  • 0330 470 0738 · public demo

    Their property demo: viewings, valuations, and maintenance requests, on their script.

  • 0330 097 5416 · public demo

    Their hospitality demo: rooms, restaurant bookings, and venue enquiries, on their script.

  • 0330 097 3222 · public demo

    Their legal demo: consultations and routing, on their script.

What they say, untested

  • A person can take over

    The page says the AI can hand the call to a Moneypenny receptionist or to your team. Untested.

    Source, checked 4 November 2026: “It will hand over to a real person seamlessly: either a Moneypenny Receptionist, available 24/7, or a member of your own team.”

  • Books appointments

    The page says it books appointments in your calendar. Untested.

    Source, checked 4 November 2026: “Answers calls 24/7 and books appointments in your calendar.”

Public facts 35/50

50 points stay blank until we publish identical-script calls. The formula does not use commission.

UK number, from their pages
15/15
Published price you can check
10/20
Trial a visitor can start
10/15
Call handling on one shared script
Not yet tested
Booking and transfer on that script
Not yet tested

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